Cumberland Hotel earns 2012 Tripadvisor award
28th May 12
Honoured as a Highly Rated Hotel as Reviewed by Travellers on the World’s Largest Travel Site
The Cumberland Hotel today announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
“Leisureplex Hotels Ltd is proud that the Cumberland has received a TripAdvisor Certificate of Excellence,” said Karen Sawbridge, Operations Director of Leisureplex Hotel Group. “We strive to offer our customers a memorable experience at all 20 of our hotels, and this accolade is evidence that our hard work is translating into positive traveller reviews on TripAdvisor.”
“TripAdvisor is pleased to honor exceptional businesses for consistent excellence, as reviewed by travellers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence award gives highly rated establishments around the world the recognition they deserve. From exceptional accommodations in Beijing to remarkable restaurants in Boston, we want to applaud these businesses for offering TripAdvisor travellers a great customer experience.”